vibet77 Privacy Policy

vibet77 collects the following categories of information in order to provide the service and to ensure security—

• Registration information: Username, date of birth, contact phone number or email address — information provided when creating an account.
• Payment information: KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer details required for deposits, withdrawals, and transfers. We do not store full card numbers or CVV codes.
• KYC (Know Your Customer) data: When the time comes, a copy of your national ID or equivalent proof of identity — this is a necessary step for anti-money-laundering purposes.
• Player Data: Login history, bet records, bonus usage, and platform activity statistics.
• Technical Data: IP address, browser type, device information, cookie data, and session records.
• Communication Data: Live chat records and email correspondence — stored to resolve disputes.

We use the data we collect only for the following purposes—

• To create accounts and provide services.
• To process deposits, withdrawals, and bonus-related payments.
• Account security and fraud prevention — to review suspicious login activity.
• To verify age and prevent players under 21 from accessing the platform.
• Customer support — to assist via Live Chat and email.
• To improve the platform and enhance the player experience.
• To investigate policy violations and manage accounts restricted due to responsible gambling.

We do not sell your personal data to third parties for marketing purposes.

The vibet77 platform uses session cookies and persistent cookies—

• Session Cookie: Keeps your login status and game data active during your visit — deleted when you close the browser.
• Persistent Cookie: Saves your language preferences and access settings — lasts for a set period.
• Security Cookie: Used for CSRF protection and to prevent session hijacking.

You can disable cookies in your browser settings, but doing so may prevent some platform features from working fully.

We do not sell or hand over your personal data to third parties for their own purposes. However, where it is strictly necessary to deliver our services, we share only the required data with the following parties—

• Payment Service Providers: KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer providers — only to process financial transactions.
• Game Software Providers: Technical data only, as needed to verify game session records — not personal data.
• Legal Authorities: We may disclose data in response to a lawful request from a responsible legal authority where required by law.

Third-party service providers we work with operate under their own data protection frameworks and use only the data we share with them to carry out their services.

vibet77 applies the following technical and operational measures to protect player data—

• SSL/TLS Encryption: All data transfers between the platform and your device are encrypted.
• Server-Side Encryption: Personal and financial data is encrypted and stored in the database.
• Access Control: Among vibet77 staff, only those with specific responsibilities can access your personal data.
• Two-Factor Authentication: Additional verification checks are applied at login as an extra layer of protection.
• Regular Security Audits: The platform's security vulnerabilities are reviewed and patched on a regular basis.

No data protection system can offer a 100% guarantee, and we maintain robust technical measures and proactive steps to guard against potential cyber threats.

We retain player data only until all of the following conditions are fully met—

• For the duration the account is active, and after closure until legal requirements are satisfied.
• Payment transaction records — until financial compliance obligations are met.
• Customer support communication records — retained briefly after the matter is resolved, then deleted.
• If data must be kept for legal reasons — retained until the matter is concluded, then deleted.

As a player, you have the following rights regarding your personal information—

• Right to Access: You can request to see what data we hold about you.
• Right to Rectification: You can request that any inaccurate data be corrected.
• Right to Erasure: You can request that your data be deleted, where this does not conflict with legal obligations.
• Right to Restriction: You can request that the use of your data be restricted.
• Right to Object: You can object to your data being used for marketing purposes.

To exercise any of these rights, contact us by email at [email protected]. You can also reach us through our 24/7 Live Chat.

vibet77 prohibits players under 21 from accessing and playing. For this purpose, we—

• Check date of birth at the time of account registration.
• Verify the 21+ age requirement through our KYC process when necessary.
• May request a copy of a national ID card before processing payments in suspicious cases.

If a player is found to be under 21, that account will be closed immediately and any financial data held will be handled in accordance with legal requirements.

To protect the wellbeing of our players, we use player data within our responsible gaming program in the following ways—

• To enforce policy violations (Self-Exclusion periods).
• To respect the decisions of players who have set self-imposed limits.
• To block game types that would exceed pre-set limits.

You can read our full responsible gaming policy on the Responsible Gaming page.

vibet77 may update this privacy policy over time due to changes in law, improvements to our services, or platform changes.

• For significant changes, players will be notified by email or through an in-platform notification.
• Continuing to use the platform after an update is considered acceptance of the revised policy.
• If you do not agree with a policy change, you may stop using the service and notify us at [email protected].

If you have questions about this policy, data access requests, or complaints, you can contact vibet77 through the following data-related contact channels—

• Email: [email protected]
• Live Chat: Live Chat service on the platform — available in Myanmar language 24/7.

We will do our best to handle your data requests without delay. Resolution time for data matters may vary depending on the complexity of the case.